Embassy Suites Charlotte - Concord/Golf Resort & Spa

5400 John Q. Hammons Drive Nw, Concord, NC, United States, 28027show map
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Highlights
9
SuperbBased on  80 reviews
Overview

Situated near a mall and shops, the 3-star Embassy Suites Charlotte - Concord/Golf Resort & Spa welcomes guests with 308 luxurious rooms. Embassy Suites Charlotte - Concord/Golf Resort & Spa operates since 2007.

The hotel overlooks the Rocky River and is conveniently located near an amphitheater and a museum as well as corporations and convention centers. The vicinity of a port let you explore Verizon Wireless Amphitheatre and Discovery Place with no difficulty.

Set next to golf courses, a theme park and restaurants, this hotel also offers a sunbathing terrace, an outdoor swimming pool and a ballroom on site.

The nearest bus stop is 450 meters away. Due to the hotel's major location, it will take a 35-minute drive to get to Charlotte Douglas airport.

Rooms

Guests of Embassy Suites Charlotte - Concord/Golf Resort & Spa can make use of climate control, cable TV with on-demand movies, a laptop-size safe, a storage space and a closet. Staying at Embassy Suites Charlotte - Concord/Golf Resort & Spa guests can enjoy the river. They come with a small fridge, a microwave and coffee/tea makers as well as bathrooms with a roll in shower, guest toiletries and bathrobes.

Eat & Drink

Guests are offered a buffet breakfast served in the bar. The restaurant entices with dishes of American cuisine. The steakhouse Rocky River Grille is about 150 meters from the property.

Services

The facilities as a designated place for smoking, a cash machine and an elevator are offered for guests.

Relax

Guests will benefit from steam baths and massage. Sport facilities include lawn tennis and racquetball.

Internet

Wireless internet is available in the entire hotel for additional charge.

High-speed internet access is available in the hotel rooms for additional charge.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of floors:   11.  Number of rooms:   308.

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Facilities
Paid Wi-Fi

Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Babysitting
Swimming pool

Indoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Kids club

Cots

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Racquetball

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining

  • Breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Exhibition space
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Microwave

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsAll children0 - 21 yearsExisting beddingFREEExtra bedChildren above
21 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Great Wolf Lodge Charlotte ConcordGreat Wolf Lodge Charlotte Concord3300 ft
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Rocky River GrilleRocky River Grille200 ft5400 John Q Hammons Drive
HootersHooters1900 ft7702 Gateway Ln
Quaker Steak & LubeQuaker Steak & Lube2300 ft7731 Gateway Ln
Firehouse SubsFirehouse Subs2400 ft7712 Sossamon Ln Ste 100
StarbucksStarbucks2400 ft7741 Gateway Lane NW
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Carolina Boxing Hall of FameCarolina Boxing Hall of Fame1.4 mi
Dave and Buster'sDave and Buster's1.3 mi
Concord Mills MallConcord Mills Mall1.2 mi
Jillian'sJillian's1.1 mi
NASCAR Lowe's Motor SpeedwayNASCAR Lowe's Motor Speedway1.1 mi
JeepersJeepers1.1 mi
Great Wolf Lodge Charlotte / ConcordGreat Wolf Lodge Charlotte / Concord3700 ft
Charlotte Motor SpeedwayCharlotte Motor Speedway1.1 mi
Carolina Bible CollegeCarolina Bible College5.8 mi
UNC Charlotte Botanical GardensUNC Charlotte Botanical Gardens4.3 mi9090 Craver Rd McMillan Greenhouse
Historic Rosedale PlantationHistoric Rosedale Plantation9.6 mi3427 N Tryon St
Charlotte Museum of HistoryCharlotte Museum of History9.8 mi3500 Shamrock Dr
Oakwood Historic DistrictOakwood Historic District9.8 mi Chapel Hill, NC
The FillmoreThe Fillmore11.9 mi1000 Seaboard St, Charlotte
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Getting around
Airports
Charlotte Douglas (CLT)17.2 mi
Monroe Reqional (EQY)24.4 mi
Bus
Bus stop700 ft
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Reviews
8.8
SuperbBased on  80  reviews
  • 9.6
    Exceptional

    Only one bathroom in a 2 bedroom suite.

  • 10.0
    Exceptional

    beds were wonderful

    the sofa bed could be much more comfortable.

  • 8.2
    Fabulous

    The hotel is within walking distance to the Charlotte Motor Speedway.

    The restaurant closes at 11:00pm which would be okay if it wasn't race weekend and therefore should have had later hours, at least until 1:00am. Although the bar served a limited menu there was not adequate seating including both inside and outside to accommodate all the people returning from the race. Room service is also cut off at 11pm even on race weekends which should be extended to 1:00am. I was surprised to also find out that delivery pizza from all franchises stops at 11:00pm as well; even on race weekend.

  • 9.6
    Exceptional

    The hotel was excellent, the staff was friendly and somewhat courteous. The location was especially excellent.

    The room could have been a bit more sound proof. The noise from the other rooms was a bit annoying. And the kids running around up and down the hallway was annoying as well. The waitress and or bartender wasn't quite as friendly as one would suspect.

  • 4.2
    Guest rating

    Did not get room I was booked and could not swim in pool .

  • 7.8
    Fabulous

    The staff was exceptionally helpful!

    We weren't sure our room was thoroughly clean, because there was a dirty baseball cap (Herbal Life hat) left in our room from the previous guest.

  • 7.4
    Very good

    The Breakfast was excellent

    perhaps lighting in the room could of been better

  • 8.2
    Fabulous

    The hotel and room was gorgeous,clean, and comfortable.

    Kids running up and down the hallway constantly

  • 9.2
    Superb

    Very nice rooms great staff

    Not sure about eating off polystyrene plates with plastic cutlery for breakfast

  • 10.0
    Exceptional

    The bed was comfortable and the room was clean. The spa treatments were awesome.

    We had to get up too early for breakfast. You could extend the week day breakfast time.

  • 10.0
    Exceptional

    Was pleased with everything

  • 10.0
    Exceptional

    Wonderful rooms. Great breakfast buffet. Staff was wonderful.

  • 7.4
    Very good

    Open atrium. Breakfast. Nice hotel. Staff very friendly. Location.

    "Executive Lounge with Snacks and Refreshments" was actually a snack machine with free snacks. NOT what I expected. Did not work half the time but staff did bring snacks up. Not worth the upgraded price. Indoor pool water was very cold. TV volume maxed at 31. Hard to hear at times. Thin walls, could hear neighbors at bedtime. Lack of AC fan (something I like to sleep with) was a problem. AC did not seem to cool well.

  • 6.6
    Good

    It was convenient to the locations I was visiting. The room had enough space to spread out to get my work done. I always like the overall atmosphere and style of the Embassy Hotels having the rooms overlook the atrium.

    The room was not as clean as I have expierenced with Embassy. The staff at check in preferred to keep carrying on a conversation instead of check in her next customer which it was late and I was tired. She was not very helpful at all. I have been back in the area 3 other times since and I have not looked to that hotel as a choice for then or will I for the future.

  • 9.6
    Exceptional

    Beds were great, pillows great, food service great, all very good.

    Interior room upholstered furniture was very worn and made it look dirty. (I own a contract reupholstery business, Renew Upholstery Services, LLC. Let us Renew you!)

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Highlights
9
SuperbBased on  80 reviews
Good to know
Check-infrom 16:00-23:00FREECheck-out06:00-11:00FREE
Children & extra bedsAll children0 - 21 yearsExisting beddingFREEExtra bedChildren above
21 years or adults
Extra bed
There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Charlotte Douglas (CLT)17.2 mi
Monroe Reqional (EQY)24.4 mi
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room